Terms & Conditions – UPDATED 16.10.2021

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As stall holders ourselves we know it's important to understand how you will work with the organiser.

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Please note that we will continue to review our Terms and Conditions in line with any further government advice following the pandemic.

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Dorking Halls (“The Halls”) conditions of hire – please make sure you have read and agree to:

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  • You are not permitted to smoke or vape in any part of The Halls.

  • Dogs (apart from guide dogs for the visually impaired) are not permitted in The Halls.

  • Refreshments, food, and alcohol cannot be consumed within the Cafe area.

  • Nuisance, or annoyance to other users of The Halls or residents or other occupiers of neighbouring properties is not permitted.

  • No vehicles shall be parked or wait at the front entrance or approach to The Halls or in the side way leading to the back of The Halls or in the small staff car park to the rear of The Halls.

  • Parking at The Halls is free on a Sunday based on current Council charges.

  • Access will not be provided until the venue is completely set for the event.

  • Exhibitors must remain within hired facilities and must not enter any other parts of The Halls.

  • Equipment, fixtures, and fittings cannot be moved without consulting Curated by Dapper & Suave.

  • All equipment and the venue must be left as they were found, in a neat and tidy condition and in a good state of repair.

  • Exhibitors are not permitted to use glue, adhesive tape, pritt pads, nails or drawing pins to attach items to walls, pillars, or fixtures. The full cost of making good any damages will be recharged.

  • Any items brought into The Halls must be non-flammable – candles must not be lit.

  • Any electrical equipment must be PAT tested ahead of the event by an approved electrician with supporting documentation available if required. All cables must be flown.

  • The Council / The Halls accept no responsibility for any items lost, stolen or damaged.

  • The Manager and duly authorised officers of The Council, police, ambulance, and fire authorities shall always have free access to all parts of The Halls.

  • The Council reserves the right to refuse admission to or remove any person without stating any reason.

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Ticketing

  • From November 2021 a member of Curated by Dapper & Suave staff will meet and greet visitors.

  • Visitor numbers will be tracked with and without tickets to give stallholders feedback.

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  • 2021 events are still ticketed with free timed entry slots to manage visitor numbers.

  • Free timed entry slots have been significantly increased and there is no time limit for visiting.

  • Tickets will be managed through Dorking Halls Booking System.

  • Entry will be from 11am. Last entry will be 3:45pm.

 

Cancellation

Stallholders must give notice of the need to cancel in writing and be aware that Curated by Dapper & Suave reserve the right to enforce cancellations charges: ​

 

  • Less than 14 days in advance, to retain the hire fee​.

  • 15 – 30 days in advance, to retain 50% of the hire fee​.

  • 31 – 60 days in advance, to retain 25% of the hire fee.

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Curated by Dapper & Suave will work closely with Dorking Halls to ensure these events happen as scheduled in line with COVID regulations.

 

If Dorking Halls was closed due to a local or national lockdown, stallholders would be refunded 100% of the hire fee.


Ahead Of the Day

 

Curated by Dapper & Suave will:

 

  • Promote the event on social media and with A2 signage in the local area.

  • Provide a floor plan and any other information ahead of the event.

  • Accommodate any special requests where possible.

  • Provide stallholders with a time slot to unload into the Grand Hall from 9am -11am.

  • Work with the venue to find an alternative date if COVID-19 impacts the original event timing.

  • Talk to all stallholders to provide a full refund or move the pitch fee to a future event (subject to original cancellations terms above).

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Stallholders need to:

  • Bring their own tablecloth to cover the table provided to the floor.

  • Be aware of customer or personal choices to wear facemasks or provide sanitiser.

  • Keep themselves aware of how the event will run including any Zoom calls, WhatsApp group discussions or other material provided by Curated by Dapper & Suave.

  • Promote the event on their own social media and network using materials provided.

  • Keep Curated by Dapper & Suave aware of any changes in the products planned to be sold.

  • Be aware that each market is curated, and application does not guarantee a place at every market – this is to ensure choice and variety.

 

On The Day

 

Dorking Halls will:

 

  • Provide a table 6-foot length x 2-foot 3 inches width x 2-foot 3.5 inches height.

  • Provide chairs as previously agreed.

  • Provide WIFI details.

  • Provide electricity as previously agreed.

  • Provide lift access to those exhibitors who will be on the stage area in the Grand Hall.

 

Stallholders need to  

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  • Park in the main carpark and carry their items to the back door and inside.

    • DO NOT park in the red marked bays next to the back door, even to unload.

  • Ensure they keep to their time slots to unload – this has been beneficial to all stallholders.

  • Bring assistance if they require to load / unload.

  • Ensure any assistance has left the room between 11am and 4pm.

  • Work with neighbours within their designated space.

  • Avoid bringing excessive additional display materials or tables without prior consultation with Curated by Dapper & Suave.

  • Ensure they adhere to the section below relating to Dorking Halls.

  • Ensure any issues which need to be addressed with Dorking Halls are flagged to Curated by Dapper & Suave so that they can be identified in advance for future events.

 

Curated by Dapper & Suave will:

 

  • Promote the event using additional signage outside Dorking Halls.

  • Promote the event inside Dorking Halls using additional promotional materials.

  • Provide a meet and greet member of staff to count and welcome visitors.

  • Encourage visitors to extend their visit and re-enter the market.

 

​After the event

 

Stallholders need to:

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  • Share takings for the event with 24 hours to Curated by Dapper & Suave.

  • Please note this is strictly confidential and will not be shared at stallholder level with any other exhibitor – it provides valuable insight into curating the best markets.

  • Share any feedback including ways to improve future events directly with the organiser.

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Curated by Dapper & Suave will:

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  • Combine all takings for the event and share performance by product category including average spend and visitor numbers.

  • Provide feedback and support to all stallholders to maximise future takings for each business​​​​.

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Terms & Conditions – THE BARN AT SOLLO

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In addition to the above any stallholders invited to exhibit need to agree to the following:

 

The Barn At Sollo (The Barn) conditions of hire – please make sure you have read and agree to:

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  • You are not permitted to smoke or vape in any part of The Barn or garden area.

  • Nuisance, or annoyance to other residents or other occupiers of neighbouring properties is not permitted.

  • Access will not be provided until the venue is completely set for the event.

  • Exhibitors must remain within hired facilities and must not enter any other parts of The Barn or Sollo.

  • Equipment, fixtures, and fittings cannot be moved without consulting Curated by Dapper & Suave.

  • All equipment and the venue must be left as they were found, in a neat and tidy condition and in a good state of repair.

  • Exhibitors are not permitted to use glue, adhesive tape, pritt pads, nails or drawing pins to attach items to walls, pillars, or fixtures. The full cost of making good any damages will be recharged.

  • Any electrical equipment must be PAT tested ahead of the event by an approved electrician with supporting documentation available if required. All cables must be flown.

  • The Barn accept no responsibility for any items lost, stolen or damaged.

  • The Manager of Sollo (The Barn At Sollo), police, ambulance, and fire authorities shall always have free access to all parts of The Barn.

  • The Barn and Curated by Dapper & Suave reserve the right to refuse admission to or remove any person without stating any reason.

 

Cancellation

If extreme weather, local or national lockdown resulted in cancellation of the event, Curated by Dapper & Suave will contact exhibitors by 12 noon on the day of the event, and refund of hire fee discussed subject to the cost of any promotion for the event.

 

Ahead Of the Day

 

Stallholders need to:

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  • Provide their own 6-foot table.

  • Provide cover by exception – Curated by Dapper & Suave will contact you if required.

  • Dress weather appropriate for the event if they are exhibiting outside.